Jacob Wekesa

Results-driven banking and lending professional with over 12 years of experience in consumer lending, SME banking, sales leadership, relationship management and portfolio growth. Proven track record of growing loan books, leading high-performing teams, structuring credit facilities, managing risk and delivering exceptional customer experiences. Experienced in check-off lending, credit appraisal, business development, collections oversight and employer relationship management.

Relationship Manager – SME - Guarantee Trust Bank

(2025-08)

• Drive SME lending growth and portfolio quality.
• Structure credit facilities and manage client relationships.
• Identify lending opportunities and manage credit risk.

Relationship Manager – SME - I&M Bank

(2024-02 - 2025-12)

• Managed KES 900M+ loan portfolio.
• Led 23 Direct Sales Executives.
• Structured KES 300M+ credit facilities.
• Mobilized KES 800M+ deposits.
• Improved customer retention and lending growth.

Customer Service Associate / Customer Experience - I&M Bank

(2022 - 2024)

• Supported lending operations, onboarding and cross-selling.
• Resolved customer queries and ensured compliance.

Direct Sales Representative - I&M Bank

(2018 - 2022)

• Achieved over 120% sales targets.
• Acquired 300+ clients annually.
• Mobilized KES150M deposits and KES100M loans.

Financial Advisor - Cytonn Investments

(2016 - 2018)

• Closed real estate sales worth KES36M+.

Sales Intern - Bank of Africa

(2014 - 2016)

• Supported customer acquisition and cross-selling.

New Business Executive - Standard Chartered Bank

(2012 - 2014)

• Acquired new retail and business banking customers.

Loans Officer - SMEP Microfinance Bank

(2009 - 2012)

• Processed loan applications, managed portfolio and collections.

Bachelor of Commerce - Finance - Jomo Kenyatta University of Agriculture & Technology

CPA

KCSE - Sipala Boys High School