Attachment Student - IT Support at Kenya Wildlife Services (2025-05 – 2025-08)
Provided technical support during a three-month attachment, assisting with system maintenance, network configuration, and user support. Gained hands-on experience in IT operations including security analysis, inventory management, and data backup procedures while learning to work effectively in a professional environment.
- Gained hands-on experience in a professional IT/work environment
- Maintained printers and a variety of computer accessories
- Configured network clients
- Installed various Operating Systems
- Analyzed network traffic for potential threats, identified vulnerabilities in systems and applications and recommended security measures to improve overall security posture for the organization
- Managed inventory
- Handled user support issues (first call resolution)
- Provided robust data backup and recovery procedures
- Collaborated with team members on daily tasks and learned to communicate effectively in a workplace setting
- Developed strong time management and reliability by reporting punctually and meeting deadlines
