James Adongo
Digital Customer Care ,information Technologists,
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About
Recently I completed a Digital Customer Service training with Generation Programme Kenya where I mastered customer service skills in communication ,phone etiquette, client handling and negotiation skills, which has enabled me to become an industry expert both through education and experience in customer service.
Experience
Confident digital customer care is successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems, and facilitating sales techniques.
Education
Jeremic Adventist Academy February 2011- November 2015
Kenya Certificate Secondary Education.
PROFESSIONAL DEVELOPMENT
Generation Programme Kenya June 2022- July 2022
Certificate in Digital customer service
