James Kibugu

I am an analyst and data scientist with a 6 years’ experience in the following areas:

• product pricing, product review, market research, data science, dashboard, report generation, visualization and report automation using the following approached and programming language in data Science, Machine Learning, SQL, Python, R Microsoft Excel, VBA macro. In the 6 years I have improved pricing system model, improved the customer service and experience in the insurance industry mainly corporate business and retail business. I seek to advance my analytical prowess in your esteem organization in excellent in business analytics, development of modeling techniques and operational improvement processes, in this am confident that my experience and expertise will be a perfect fit for your company.

April 2022 . To date.

Data Scientist . ICEALION Life Assurance Co Ltd.

œ Analyze source data and data flows, working with structured and unstructured data.

œ Manipulate high-volume, high-dimensionality data from varying sources to expose and highlight patterns, anomalies, relationships and trends

œ Apply AI and Machine Learning technology to solve complex, real-world problems

œ Analyse and visualize diverse sources of data, interpret results in a business context and report results clearly and concisely

œ Fulfill problem formulation and ML technique consulting requests in a timely manner

œ Communicate and present analytical models to business customers and executive management

œ Work collaboratively with different business partners and be able to present results in a clear and concise manner

œ Design, develop, and implements state-of-the-art AI techniques; reproduce and apply existing algorithms/methods/models for financial applications.

œ Innovate and advance AI techniques; evaluate and improve AI algorithms/methods/models currently used

œ Assist with image data curation, processing, and analysis; create and maintain optimal data pipelines by conducting regular quality and reproducibility checks

œ Assist with developing and deploying AI educational workshops/seminar series for research faculty/staff to accelerate AI adoption

œ Communicate results/findings; draft and edit scientific abstracts, presentations, and journal articles. Present work at workshops,

seminars, and conference proceedings within and outside of ICEA LION.

Achievement

. Build model on the group life renewal pricing improved the revenue and increased profitability.

. Build lapse model for individual policies and improved the lapse rate by 5%.

. Build the customer segmentation on various life insurance products and increased revenue through messaging to improve their saving culture.

. Claim anomalies on motor and other general insurance products to identify them.

. Cross selling within the group range of products.

August 2015 . April 2022.

Corporate Business - Pricing Analyst - Old Mutual Life Assurance Ltd.

. New business pricing and monthly review of existing business terms review.

. Risk assessment and due diligence of new business.

. Market research on industry performance, new trends benchmark performance Business analytics and reporting both internal and external stakeholders.

. Digital projects conceptualization, scoping and documentations.

. Building dashboard for the sales reports, closure rates and experience analysis in claims.

. Analyze and identify trends for customer demands and build model optimizes business closure rate.

. Product development, review and pricing of corporate life products for profitable and revenue growth.

. Reinsurance negotiations on the treaty for cushion against risks and profitability.

. Build and maintaining pricing database and dashboard for data driven decision making.

. Ensure all external and internal compliance processes are followed always in respect to pricing.

Achievement

• Growth & Profitability:
• The growth of Group life emerged 1st runner up in AKI Group life Award.
• Due to prudent pricing, we emerged the best loss ratio category in AKI group life awards.
• Innovation & Customer Centric Achievements
• Emerged 1st runner up in the Innovation award of AKI group life due to the new product of Group Critical illness.
• Introduced Individual loan and mortgage, Keyman calculator that reduce the time around for 8 hrs to 1 hr.
• Introduce a customer satisfaction survey to measure the level of service which helps us to achieve a Waaoh experience in the customer journey.

May 2014 . August 2015,

Corporate Business Analyst .

Old Mutual Life Assurance

Ltd a) Recording premium receipts as per the bank statement.

b) Preparation of scheme renewal terms/reconciliations are communicated and/or discussed with the intermediaries and/or policyholders two months to expiry date c) Preparation of commissions to intermediaries up on payment receipt d) Preparation of scheme movements (entry and exit) and issuance of the debits/credit notes

Feb 2014 . May 2014,

Intern - Claim Analyst .

Heritage Insurance

Ltd a) Analyze the claim and decide whether it is covered by the policy.

b) Appoint insurance loss adjusters and private investigators when required.

c) Manage long-term claims and reassess them regularly.

d) Make recommendations for the settlement of claims.

e) Inform clients if claims are accepted and how they will be allocated.

f) Organize payments to clients.

g) Organize the repair or replacement of lost items.

h) Make sure all enquiries and payments are dealt with quickly.

i) Keep clients' files updated

September 2018 — Dec 2023.

Master of Science in Social Statistics - University of Nairobi,

Which is aimed to provide high-level training in the theory and application of modern statistical methods, with a focus on methods commonly used in the social sciences.

September 2010 — December 2013.

Bachelor of Science in Actuarial Science – Jomo Kenyatta University of Technology,

Attained Second Class upper division.