James Ngahu

Travel Manager

Roles

• Tour costing and Itinerary Planning local & international packages.
• Computerized flight reservations using Galileo/Amadeus,Sabre systems.
• Making travel arrangements as requested: flight bookings and accommodation.
• Social media Marketing and bargain power to hotels and flight for best quote.
• Arranging for pick up.
• Receive and log incoming mail and correspondence.
• Issuance and re-issuance of Tickets & MPDs’.
• Advising clients on different fare options to their respective destinations taking visa and health requirements in considerations.

  Corresponding with clients by mail

Pass Airline updates to all staff and clients

Handling corporate clients assigned to me e.g. Action Aid International.

Handling Walk in customers

Refunding of wholly and partially unutilised tickets Book tour packages with airlines

Apply for visas on behalf of the client where necessary Selling Travel Insurance

Assigning and Checking queues Invoicing clients/Supervisory roles

2022 November up to date travel manager Ragwa travels

2016 to 2022 ACACIA SAFARIS K LTD senior travel consultant my experience and working in travel consultant hi have been dealing with VVIP corporates sector eg state house, senate , parliament ,Kenya police , kenya pipeline, office of deputy president planning travels and accommodation for senior government officials

1.i hold IATA/UFTA Consultant Diploma.

2 Amadeus certificate for travel planning,

3 travel port certificate

4 sabre certificate for American airline

5 certificate of Kenya tourism board