James Njera

I'm a hands on IT guy looking for real opportunities in software engineering, IT support, web development, or similar tech roles where I can actually build things and fix problems. I've spent years coding websites from scratch, and learning how to keep things running smoothly therefore I would like to bring that practical experience to a team that is pushing real projects forward and solving everyday challenges thus growing together. Hardworking and adaptable professional with a passion for delivering high-quality results in IT, virtual assistance, and customer service.

Committed to exceeding expectations and driving team success.

IT Technician & Virtual Assistant at Prowoods Enterprises (2018 – 2023)

• Provided IT support, troubleshooting and repairing computers to ensure minimal downtime.
• Installed and upgraded software, enhancing system efficiency and security.
• Configured routers and network systems for seamless connectivity.
• Developed and maintained company websites, improving online presence.
• Managed virtual assistant tasks: scheduling, email correspondence, and data organization.
• Delivered customer service, resolving client inquiries and supporting sales/marketing.
• Coordinated remote workflows using Zoom, Google Workspace, and Trello.

BSc in Information Technology – Mount Kenya University (2020 – 2025)

Kenya Certificate of Secondary Education – Langata High School (2012 – 2016)