Jane Ireri

Motivated and detail-oriented professional with a strong foundation in sales, marketing, and project management. Proven ability in customer service, effective communication, and problem-solving. Eager to contribute to organizational success and foster business growth.

Assistant Project Manager - ACE MOBILITY LIMITED

(2025-04 - 2025-11)

• Assisted in leading transportation projects focused on accessibility for people with disabilities.
• Coordinated with internal teams to ensure timely delivery and reporting on key project milestones.
• Supported budgeting, procurement, and logistical operations within project cycles.
• Participated in field assessments and data gathering to enhance project decision-making.
• Facilitated communication between clients, vendors, and internal teams to ensure smooth workflow.

Creative Assistant - LLC PICTURES

(2024-01 - 2025-03)

• Curated content for brands and companies, ensuring high visual quality.
• Managed post-production workflows and met tight deadlines efficiently.
• Handled administrative tasks including emails, filing, and maintaining creative project records.
• Assisted in set preparation, prop organization, and creative direction during shoots.
• Supported in developing visual concepts and storyboards for film and photography projects.
• Did both photography and videography under the creative manager and also did solo projects.
• Collaborated in brainstorming sessions to generate fresh ideas for projects and campaigns.

Salesperson and Customer Service - KEMAC DEALERSHIP AND ENTERPRISE

(2019-10 - 2020-10)

• Distributed Airtel airtime and registered new SIM cards.
• Promoted Airtel products to enhance visibility and sales.
• Trained new sales personnel in field sales techniques.
• Prepared daily/weekly sales reports and communicated performance to management.
• Built and maintained strong client relationships, leading to repeat business and referrals.
• Handled customer inquiries, complaints, and feedback with professionalism to ensure satisfaction.

Receptionist/Customer Service - SYMBEST GROUP LIMITED

(2018-12 - 2021-09)

• Welcomed visitors and clients, providing a professional and friendly first point of contact.
• Provided excellent customer service and resolved complaints effectively.
• Escalated complex issues to management while ensuring customer satisfaction.
• Assisted customers with information, service requests, and issue resolution in a courteous manner.
• Supported office administration, including filing, data entry, and document management.

Telesales Agent - IMPERIA ASIA

• Contacted potential and existing customers through outbound calls to promote products and services.
• Explained product features, pricing, and benefits to clients.
• Handled customer inquiries and objections professionally.
• Followed up with leads and built customer relationships.
• Processed orders and coordinated with other departments when necessary.

Diploma - Project Management - THIKA TECHNICAL TRAINING INSTITUTE (2021 - 2024)

Certificate - Film production & Animation - MULTIMEDIA UNIVERSITY (2019 - 2021)

Kenya Certificate of Secondary Education - CHOGORIA GIRLS' HIGH SCHOOL (2015 - 2018)