Jane Mwongeli

To always put the customer needs first and to integrate my acquired Information and Communication Technology skills with my other accumulated knowledge for application in day to day operations of business/IT organizations to solve present world challenges especially in the competitive business/IT world, for achievement of higher levels of productivity, efficiency and effectiveness.

Graduate Assistant at Zetech University (2023-02 – 2026-02)

• Teaching ICT Diploma courses

Trainer at Nibs Technical college (2018-01 – 2023-01)

• Teaching ICT Diploma and Certificate courses

End User Trainer at Institute of Advanced Technology (2013-10 – 2017-12)

Teaching the following

• ICDL
• Web design and publishing
• Java, Visual basic and C programming
• Database management systems
• Database management systems labs
• SPSS
• Quick books

IT assistant at East African Packaging Industries Limited (2013-05 – 2013-08)

Industrial attachment as an IT assistant.

Survey Analyst at Kenya National Bureau of Statistics (2012-09 – 2013-01)

Kenya Aids Indicator Survey: - I undertook a survey that was being conducted by Kenya National bureau of Statistics and other organizations.

Data entry operator at Kenya National Bureau of Statistics (2012-04 – 2012-06)

• Keying in data that was collected during a survey

Intern: Technical support Department at Kenya web (2012-01 – 2012-04)

• Performing Customer service and giving advisory solutions to customers
• Internet Dial-up connection configuration and troubleshooting
• Assisting Email, internet serviced customers both online and onsite
• PC support, maintenance, servicing, repair and upgrading of Software
• Configuration and troubleshooting outlook mail clients
• Installation of Operating Systems and application software's

Attaché: IT support at Kenya National Bureau of Statistics (2010-05 – 2010-08)

• PC support, maintenance, servicing, repair and upgrading of Software
• Data entry. Keying in data which was collected in a survey
• Installation of Operating Systems and application software's
• Installing and updating antiviruses and scanning of computers
• Troubleshooting network problems incase of network failure
• Scanning and printing documents
• Troubleshooting printers

Enumerator; National Housing & Population Census at Kenya National Bureau of Statistics (KNBS) (2009-08 – 2009-08)

• Planning work by reviewing Enumeration Area (EA) to determine Organization of neighborhoods and locate households for interviews
• Enumerating households by conducting interviews with residents in Assigned EA following stringent guidelines and confidentiality laws
• Explaining the purpose of census interview, answering residents questions
• Eliciting information and recording census data on forms

Intern: IT support at Sheria house (2009-05 – 2009-08)

• Installing software for the staff
• Installing and updating antiviruses and scanning of computers
• Troubleshooting network problems incase of network failure
• Scanning and printing documents
• Troubleshooting printers

Bachelor of Science in Computer Science – Moi University (2007-08 – 2011-04)

Kenya Certificate of Secondary Education – Mbooni Girls' Secondary School (2002-01 – 2005-12)

Kenya Certificate of Primary Education – Uvaani Primary School (1994-01 – 2001-12)