Jane Phaustine

I have diverse experience in customer service.

That entails: Inbound, Social media and Outbound. Over the years I have worked under social media team and gained skills in handling chats on Facebook, Twitter and live chat. On inbound, I gained skills in troubleshooting and debugging errors as well as calming down irate customers and interpreting customers financial transactions.

On outbound, I was able to make sales calls and application calls. Also, I have gained skills in using both Microsoft word, excel and different customer relation management systems.

I have worked at Majorel as a Customer care representative. Worked at Call Centre International as a customer care representative. I worked at Technobrain Limited as a Customer care representative.

Bachelors degree in Agriculture and enterprise development