Operations associate and social media manager
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Outcomes: Development of a company’s strategies for marketing and development and understanding the basic nature of running and maintaining a business.
● Invented and executed a comprehensive marketing plan, resulting in increased brand recognition by 30% and customer loyalty primarily through online social media platforms by 50%.
● Generated and maintained relationships with key stakeholders and customers, ensuring a successful collaboration and smooth operations.
● Led teams in the successful delivery of projects and initiatives, contributing to the company’s growth and success.
● Identified and capitalized on business opportunities, resulting in growth of revenue and market share by 20% through continuous market research and identified opportunities.
I have been able to grow and learn new skills in the fields of sales and marketing by leading digital marketing campaigns and projects to increase the company's digital presence and attract new customers. I also have administrative experience and understand the importance of maintaining budgets, creating reports, and handling customers.
I have a Bachelor's degree in International Studies which primarily focuses on NGO work, however, I have been able to gain a number of other skills such as communications strategy and project management.