Jedida Nyabuga

Empathy, active listening, crisis intervention, case management, resource coordination, patient advocacy, cultural competence, teamwork, communication, and emotional resilience.

Conduct assessments, develop care plans, provide counseling, facilitate support groups, coordinate services, advocate for patients, and manage caseloads.

Diploma in Medical Social Work, coursework in psychology, healthcare systems, ethics, counseling techniques, case management, and community resources.