Jennifer Wambugha

I am a forward, passionate and creative thinker with wealth of experience in the sales and marketing of international, luxury, perfume brands celebrated worldwide. I understand that relationships exist through deliberate efforts, conviviality, simple conversations, time and trust. I have the ability to persuasively and convincingly inform, remind and influence consumers into purchasing and/or consuming a product, service or lifestyle.

I continuously and consistently influence my consumers/ clients into consuming premium products, services, trends and lifestyles through advocacy, marketing and practice.

I stand to uniquely bring creativity, a diverse skillset and a wealth of knowledge in brand promotion of luxury products and trends through innovative approaches, scouting relevant opportunities and events that are popular and trending. I resonate with the values of conviviality, time and chance in product, service or lifestyle promotion. I operate on the principles of mutual respect, consideration and diligence in accomplishing my deliverables.

I guarantee service that is professional, convivial, vibrant, exciting and results oriented. I purpose to meet and exceed Consumer/ Client expectations. I am a driven worker who takes pride in my executing my assignments with utmost dedication, creativity and diligence.

PROFESSIONAL/ EMPLOYMENT EXPERIENCE 

Hoodiesblack Fragrances and Gifts, Nairobi, Kenya (8/10 – Current)

• Building relationships with consumers through deliberate efforts, conviviality, simple conversations, time and trust with a view of promoting consumption and sales.
• Creating and maintaining my social media accounts.
• Sale and marketing of branded / luxury products, continuously and consistently through social media mediums. 
• Seasonally offer promotions/ offers of my products based on significant / celebratory International dates or at will with a view to boost sales and consumption.
• Offer ‘after sales services’ to frequent consumers as appreciation and motivation and loyalty.
• Continuous client support by offering general information, answering to customer queries and recommending options based on client preferences.
• Continuous influence on consumers to keep up with current lifestyle trends in an iterative and collaborative process that takes time and investment in the right tools.
• Brand monitoring vis a vis consumer attitudes, competitors, global and social trends in an iterative and collaborative process that takes time and investment in the right tools.

PATH Kisumu, Kenya (4/12/15 - 5/06/17)

• Maintained liaison between the project team and our external stakeholders whilst "encouraging open communication channels in areas of mutual interest.
• Advocated for safe practices interventions in reducing the spread of HIV/AIDs virus among Adolescent Girls and Young Women (AGYW) though community- wide sensitization training and stakeholder engagement.
• Responded in a timely manner to queries on policy, program implementation, financial and other resource management and program activities.
• Prepared minutes and submitted quarterly progress reports for monitoring, evaluation and for informed decision making.
• Event planning.
• Prepared, edited and coordinated documentation.
• Advocated for safe practices interventions in reducing the spread of HIV/AIDs virus among Adolescent Girls and Young Women (AGYW).

Moi Teaching and Referral Hospital (MTRH) Eldoret, Kenya (12/08/08 – 03/03/15)

I served in various administrative capacities during my tenure at MTRH as follows:

Administrator to Director Clinical Services

• Carried out staff training through Continuous Development Sessions on various clinical- administrative issues affecting the work place.
• Performed office management functions including filing and management of all office documentation, bookkeeping, budget preparation, human resource, information management, requisition of supplies, and other clerical services.
• Effectively screened guests and telephone calls in a professional manner.
• Created and maintained an inventory of office supplies and oversaw the continuous service and maintenance of office equipment.
• Handled travel arrangements for the Senior Management Team.
• Acted as liaison between Senior Management Team, clients and personnel.
• Managed information in a confidential, professional and loyal manner.
• Authored, typed and managed routine correspondence internally and externally with various stakeholders.
• Conducted research, and prepared reports.
• Attended to customer queries and ensured continuous and efficient client service delivery.

• Organized training sessions for colleagues on the use of ERP software system. 
• Oversaw and implemented administrative coordination of all project activities. 
• Organized, recorded, stored and retrieved all project communication, documents, data and archives in various forms and media.
• Monitored, reported, submitted and circulated accurate and complete data on project activities, through the customized ERP software system.
• Facilitated the roll-out and use of the ERP system by RSPO staff.

• Organized training of fellow staff on various social-legal issues affecting the work place.
• Reviewed Hospital legal documents including employment contracts, contracts with various stakeholders and tender documents.
• Tracked pending litigation. 
• Facilitated communication with clients and team members including interviews and queries. 
• Offered legal advice to hospital clients and the Hospital Senior Management. 

• Organized and facilitated continuous training for reviewers of biomedical research.
• Oversaw the bioethical review and approval of research proposals in the secretariat.
• Facilitated communication with IREC members, researchers, reviewers and trainers.
• Provided administrative support and research guidelines to researchers. 
• Updated and maintained an institutional research database.

Child Legal Aid Center - CHILAC Eldoret, Kenya (05/2002 – 08/2002)

• Facilitated legal representation of underprivileged children. 
• Carried out legal research.
• Drafted legal documents.
• Tracked pending litigation.

MFI Office Solutions Eldoret, Kenya 4/06/01 - 31/08/01

• Handled customer queries and complaints.
• Enrolled customers on annual service contracts for all MFI machines purchased.

ACADEMIC BACKGROUND

• Kenya School of Law Nairobi, Kenya Post Graduate Diploma in Law, 03/2019 Pending
• Moi University College of Health Sciences, Eldoret, Kenya International Health Research Ethics (MSc. IRE) 09/2011 - Pending
• Moi University Faculty of Law Eldoret, Kenya Bachelor of Laws hons. (LLB) 2005