Jescah Frashiah
Customer Service & Administrative Assistant
Talent
NairobiMember since August 10, 2026
Customer Service and Administrative AssistantCustomer ServiceAdministrative SupportCommunicationScheduling & CoordinationOrganizationTeamworkAdaptable
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Customer Service and Administrative AssistantCustomer ServiceAdministrative SupportCommunicationScheduling & Coordination
About
Motivated and reliable final year Counselling Psychology student with practical experience in customer communication, administrative support, and teamwork. Skilled at handling inquiries professionally, organizing information, managing schedules, and supporting both independent and team based tasks. Adaptable, detail oriented, and eager to contribute in a fast-paced professional environment.
Experience
Administrative & Customer Support
(2024-01)
- Communicate professionally with clients and respond to inquiries clearly and respectfully.
- Handle administrative duties including organizing information, preparing documents, managing emails, and maintaining accurate records.
- Manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
- Work independently while collaborating with others to achieve shared goals.
- Support scheduling, coordination, and day-to-day office activities with attention to detail and professionalism.
Event & Community Support
- Assisted in coordinating activities and group sessions for young people and community members.
- Supported the organization of discussions, mentorship sessions, and group activities.
- Communicated with participants and helped create a welcoming and organized environment.
- Worked closely with others to ensure activities ran smoothly and effectively.
Education
Bachelor of Arts - Counselling Psychology - Kenyatta University
Skills
Customer Service & Administrative Assistant


