Jimdian Murithi

Strategic AI Specialist with 3+ years of experience integrating AI tools, building automation workflows, and delivering high-quality data annotation projects. Formerly at Sama — a leading AI data services company — where expertise in data labeling, quality assurance, and RLHF pipelines was developed hands-on. Skilled in ChatGPT, Claude, Gemini, Zapier, and Make.com with working knowledge of Ruby on Rails, React, and payment processing APIs.

Proven at translating AI capabilities into scalable solutions across annotation, automation, and team enablement.

Remote Care Coordinator at Persia Home Care (2025-01 – 2025-11)

• Managed client scheduling and shift coverage for home care staff using WellSky Personal Care/Home Care software.
• Maintained accurate client records and care plans within the WellSky platform, ensuring compliance with documentation standards.
• Coordinated care logistics between caregivers, clients, and office staff to ensure consistent service delivery.
• Processed billing and invoicing tasks within WellSky, supporting timely and accurate client/payer records.

AI & Automation Specialist at TechForward Digital Agency (2022-01 – 2023-12)

• Led AI tool evaluation and implementation across content, social media, email, and reporting — reducing manual workload by 45%.
• Built multi-step automation pipelines in Zapier and Make.com connecting HubSpot CRM, ClickUp, and AI platforms into unified workflows.
• Developed prompt engineering frameworks adopted agency-wide, improving content turnaround speed by 60%.
• Collaborated with developers on React dashboards integrating AI-generated reporting and KPI visualization.
• Supported Ruby on Rails API integrations for workflow triggers and payment processing automation.
• Created SOPs and training guides enabling non-technical staff to use AI tools confidently within 2 weeks.

Data Annotation Specialist at Sama (2021-01 – 2022-12)

• Performed high-accuracy data labeling and annotation for computer vision and NLP projects across global AI clients.
• Conducted QA reviews on annotated datasets, maintaining error rates below 2% and meeting strict SLA requirements.
• Contributed to RLHF (Reinforcement Learning from Human Feedback) pipelines, evaluating and ranking AI model outputs.
• Developed annotation guidelines and onboarded new team members, reducing ramp-up time by 40%.
• Collaborated with project managers and ML engineers to resolve edge cases and refine labeling taxonomies.

Digital Operations Coordinator at Pulse Media Group (2020-01 – 2021-12)

• Automated client onboarding workflows, cutting setup time from 5 days to under 24 hours.
• Assisted developers troubleshooting API integrations between marketing platforms and Rails apps.
• Built a structured internal knowledge base enabling remote teams to self-serve on recurring tasks.

BSc in Information Technology – University of Nairobi (2019-12)