Jimmy Mogeni

In my prior roles as a Customer Service Representative, I gained extensive experience across several facets of customer service, including:

Managing sensitive customer information

Providing personalized support

Delivering a great customer experience

I consistently produced results at a high level. Among my peers, I’m known for being approachable, personable, patient, and driven. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.

Worked as a travel agent for Kenya Airways from 2019-2022 then proceeded to join the Emerging travel group which is a USA-based travel agency where I work part-time remotely.

Graduated with a Diploma in Travel and Tourism from Kenya Airways Pride Centre.