Joan Kahenya
Owner & Nail Technician
Talent
NairobiMember since July 16, 2026
Customer ServiceCommunication SkillsWhatsApp BusinessAppointment SchedulingTime ManagementProblem SolvingBasic Computer SkillsTeamwork
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Customer ServiceCommunication SkillsWhatsApp BusinessAppointment SchedulingTime Management
About
Customer-focused and reliable professional with a Diploma in Cosmetology from St.
Kizito Vocational Training
Institute. Experienced in client relations, appointment management, customer inquiries, and operating a nail business. Strong communication, organization, and problem-solving skills with an interest in remote customer support.
Experience
Owner & Nail Technician at Glamsoul Nail Parlor (Present)
- Provide professional and friendly customer service.
- Manage appointments and customer schedules.
- Respond to customer inquiries via phone and WhatsApp.
- Handle payments and maintain customer records.
- Promote services through online content and marketing.
- Build strong customer relationships and encourage repeat business.
Education
Diploma in Cosmetology – St. Kizito Vocational Training Institute
Skills
Owner & Nail Technician
