Joe Mwaniki

A detail-oriented and analytical professional with a Bachelor of Science in Statistics from Meru University of Science and Technology, complemented by hands-on experience in cash handling and loan processing. Adept at utilizing statistical principles to assess financial data, optimize decision-making, and enhance operational efficiency. Demonstrates strong numerical accuracy, problem-solving skills, and attention to detail in managing transactions, loan disbursements, and risk assessment.

With a solid background in cashiering and loan processing, possesses the ability to analyze financial trends, ensure compliance with regulatory standards, and provide excellent customer service. Excels in fast-paced environments, adapting to new challenges while maintaining a high level of professionalism and integrity.

Sourcing and facilities management at Co-operative Bank of Kenya (2025-09 – Present)

• Identified and evaluated suppliers
• Handled purchased orders and deliveries
• Conducted stock taking and inventory tracking
• Ensured cost efficiency and timely supply
• Oversaw maintenance, cleaning, and repairs
• Managed service providers and safety standards
• Handled utilities and facility budgets
• Supported inventory and asset tracking
• Ensured compliance and operational efficiency

Exam Invigilator/ Marker at Jkuat Enterprises Limited (2025-08 – Present)

• Supervised candidates during assessments, in strict accordance with JKUATES guidelines
• Ensured strict adherence to examination rules and procedures
• Reported any cases of misconduct or irregularities to the supervisor
• Supported registration and related logistical processes as may be reasonably assigned
• Accurately marked assessment scripts in line with the guidelines provided
• Maintained confidentiality of all assessment materials and candidate information
• Returned all scripts and related materials to the Company upon completion

Customer Care Executive at Tower Sacco. Nakuru (2022-06 – 2022-08)

• Handling customer inquiries on accounts, transactions and loans
• Collecting and analyzing customer feedback to improve service quality
• Maintaining accurate customer records and transaction logs
• Assisting with deposits, withdrawals and fund transfers
• Providing guidance on using digital banking platforms
• Educating customers about bank products and services
• Cross-selling products such as savings accounts, credit cards, and loans
• Ensuring adherence to banking policies and regulations

Bachelor of Science in Statistics – Meru University (2023)

Computer Packages – Presbyterian University of East Africa (2018)

Kenya Certificate of Secondary Education – Anestar Boys High School - Lanet, Nakuru (2017)

Kenya Certificate of Primary Education – Excel Academy - Nakuru (2012)