John Austin

Negotiation & Persuasion: Able to engage effectively with others to reach win-win solutions. Strengthened during university coursework and team projects.

Economic Analysis: Good understanding of economic concepts, data interpretation, and problem-solving.

Cross-Cultural Communication: Comfortable interacting with diverse individuals and groups, a skill enhanced by multicultural environments at Strathmore.

ICT Systems Support: Acquired practical ICT experience during banking internship, assisting with troubleshooting and system operations.

Problem-Solving & Critical Thinking: Skilled at identifying issues and creating solutions quickly.

Sales & Business Networking (developing): Actively pursuing learning opportunities in sales and digital networking.

Team Collaboration: Reliable team player with experience working in fast-paced organizational settings.

ICT Intern – Co-operative Bank Limited, Nairobi

January 2025 – June 2025

Assisted the ICT department with troubleshooting hardware and software systems.

Provided support for digital banking systems, ensuring smooth operations.

Helped staff and clients with ICT-related issues, enhancing communication and customer service skills.

Gained exposure to cybersecurity basics and banking technology.

Developed teamwork and organizational skills in a professional financial institution environment.

Strathmore University – Nairobi, Kenya

Bachelor of Arts in Economics (Expected Graduation: Year)

Relevant Coursework: Microeconomics, Macroeconomics, Statistics, ICT for Business, Development Studies, Philosophy, Business Communication.

Academic Achievements: Consistently strong performance with distinction in economic analysis and ICT modules.

Activities: Member of the Economics Students Association and ICT Club. Participated in university workshops on digital finance and leadership.

Projects: Worked on a research project analyzing the role of ICT in modern banking systems.