officer messenger at sanok branding investment.
2017-2020 ( 3 year of experience)
- I communicated and dealt with the customers e.g. responding to queries and providing information face-to-face, by telephone or via email.
- I securely delivered branded products like mugs, water bottles, wall clocks and thermo bottles and also documents, written and verbal messages, and other items to intended location or recipient in a timely manner.
- I was managing incoming mail so that it is opened, sorted and distributed in a professional and timely manner.
- I also planned the most efficient and expedient delivery route from place to place mostly in Nairobi and other counties ; organizing deliveries accordingly.
- I was also given the responsibilities of purchasing products at a relatively cheaper price for branding.
DIGITAL SALES REPRESENTATIVE FOR KRAYON STUDIO.
2020-2022 ( 2 years of experience)
- Performed online sales activities to achieve Krayon studio sales objectives. This enabled me to also open an online business for branded products after 2 years.
- Identified and contacted potential customers for business opportunities.
- Updated customer database with contact details and interest information from prospective customers.
- Maintained profitable and productive relationships with customers.
- I communicated to customers through phones e.g whatsApp, Facebook and Instagram and email chats.
- I used to respond to customer queries promptly and professionally.
- Provided excellent services and ensured customer are satisfied.
- Closed sales and met companies sales target and KPI.
- Stay up-to-date with social media trends, technologies, laws, and best practices
- I gained the interest of potential customers so that I can increase future sales.
Data entry for fips organisation.( 2019-2020)
I am a hardworking, methodical and driven individual with more than 1-month experience in the data entry field with the ability to input and manage data accurately, with great speed and in high volumes. I took part in converting raw data into useful information by the use of excel for FIPS organization or manual data input from paper-based sources into electronic systems.
CONTENT CREATOR FOR SCOOPER NEWS( 2022-2023)
- I do write different types of articles for different topics for scooper news
- Promote content on social networks and monitor engagement (e.g. comments and shares)
- Coordinate with marketing and design teams to illustrate articles
- Edit and proofread written pieces before publication
QUANTITATIVE FIELD DATA COLLECTION, UNIVERSITY OF NAIROBI
DEPARTMENT OF AGRICULTURAL ECONOMICS, UTHIRU-NAIROBI
- Outlined appropriate processes and procedures to fulfil and complete inquiries to collect the data.
- Scanned documents and saved in a database to keep records of essential organizational information.
- Evaluated source documents to locate information needed for each data entry field. so that I can be able to explain the research to the respondents in the local language.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Applied data entry knowledge and sorting skills to resolve indecipherable or garbled messages.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
