John Maina

I am a totally committed individual in being direct, spontaneous and communicative. Am also hardworking, diligent and I have a good sense of public relation Teamwork is another skill i acquired and one I know is necessary for any organization cohesiveness. .

SEP 2018 TO DEC 2022 RESTAURANT MANAGER AT GREENFIELD LTD COMPANY

• Monitor the coordination of all the four restaurants outlets from different parts of Kenya and ensure smooth and efficient operations
• Conduct assessments to review customer satisfaction and service recovery process
• Oversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management
• Organize training programs to enhance the job skills and performance of hotel personnel
• Monitor the accounts receivable, accounts payable, and purchase requisitions of each outlet
• Inspect hotel stores to check available stock and determine the need for stocking
• Liaise with the marketing staff to develop and implement strategies for growing the business
• Schedule work shifts and tasks to hotel staff according to their specialty
• Contact clients to schedule and plan the details of an event or conference
• Set and adjust the rates for different services according to their quality level.

• Recruiting, training and supervising staff.
• Agreeing and managing budgets 
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Promoting and marketing the business. 
• Overseeing stock level ordering supplies. 
• Producing staff duty rota
• Handling customer inquiries and complaints. 
• Taking reservations.

DUTIES AND RESPONSIBILITY

• Follow up on company´s policies, rules, regulations and procedures.
• Approves all F&B requisitions so as to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions.
• Maintains the highest level of sanitation throughout all food and beverage areas. 
•  Ensure that all the F&B sections are organized, performed their duties and maintain their areas and equipment in a manner in compliance with the company policy.
• Planning and carrying out of F&B budgets
• Costing of menus for restaurants

2007 – 2008 MOUNTAIN TOP INSTITUTE

Diploma in Food and Beverage Management.

2003 – 2006 : ELBURGON SECONDARY SCHOOL

Kenya Certificate of Secondary Education.

1994 – 2002 : ARIMI PRIMARY SCHOOL

Kenya Certificate of Primary Education.

PROFESSIONAL QUALIFICATION

• Computing Kenya School of Professional Studies Computer College.

• Driving License in BCE