Junior Software Support Engineer | JavaScript | SQL | REST APIs | Debugging | Root Cause Analysis
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Software developer with production experience investigating and resolving technical issues across financial transaction systems in a bank-client environment.
Consult, traced and root-caused a critical KES 0.00 financial data integrity bug to an SDK-level field divergence, implemented the fix, and verified it across 5 web portals and 3 mobile apps under Credit Bank QA scrutiny. Proficient in JavaScript, TypeScript, HTML, SQL, REST API integration, Git, Chrome DevTools, and Postman. Experienced writing Zod schema validation for input boundary enforcement and RBAC middleware debugging across multi-role systems.
Strong written and verbal communication skills developed through formal QA documentation, severity-classified bug tracking, and stakeholder-facing technical reporting. BSc Computer Science, Strathmore University (Dean's List 2022-2023). Authorized to work remotely.
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