
Jordan Kipkirui
Information Communication Technology Support
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About
Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime. Enhanced network performance by troubleshooting and resolving technical issues in a timely manner. Implemented system upgrades.
Experience
Associate – Information Communication Technology at Valleypine Holdings Limited (2024-09 – 2026-01)
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
- Implemented system upgrades.
- Served as a liaison between IT department and end-users during system implementations, ensuring clear communication of project goals and expectations.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and phones
Part-time sales and marketing at Electro Essentials and associates (2022-01 – Present)
- Online advertisement and marketing campaigns across multiple channels.
- Managing customer inquiries and solve issues effectively.
- Negotiated with online and physical customer and closed multiple sales orders.
- Good customer interactions and communication skills.
Education
Diploma in Information Communication Technology – The Eldoret National Polytechnic (2021-01 – 2024-07)
Kenya Certificate of Secondary Education – Kamagut High School (2015-01 – 2018-11)
Kenya Certificate of Primary Education – Silver Bells Academy (2011-09 – 2014-11)