Jordan Kipkirui

Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime. Enhanced network performance by troubleshooting and resolving technical issues in a timely manner. Implemented system upgrades.

Associate – Information Communication Technology at Valleypine Holdings Limited (2024-09 – 2026-01)

• Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
• Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
• Implemented system upgrades.
• Served as a liaison between IT department and end-users during system implementations, ensuring clear communication of project goals and expectations.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and phones

Part-time sales and marketing at Electro Essentials and associates (2022-01 – Present)

• Online advertisement and marketing campaigns across multiple channels.
• Managing customer inquiries and solve issues effectively.
• Negotiated with online and physical customer and closed multiple sales orders.
• Good customer interactions and communication skills.

Diploma in Information Communication Technology – The Eldoret National Polytechnic (2021-01 – 2024-07)

Kenya Certificate of Secondary Education – Kamagut High School (2015-01 – 2018-11)

Kenya Certificate of Primary Education – Silver Bells Academy (2011-09 – 2014-11)