Joseph Kioko

Responsible and experienced driver with over 20 years of driving experience in Nairobi and Mombasa. Dedicated professional with expertise in safari guiding, vehicle maintenance, and customer service. Committed to safety, reliability, and quality service delivery. Seeking to join hospitality-related industry to utilize education and professional skills to enhance organizational goals through timely and effective service.

Freelance Tour Safari Guide - Sun world Safaris - Kenya

(2024-07 - 2024-09)

• Driving and guiding tourists and guests safely while providing informative commentary
• Ensuring safe and enjoyable experience for all guests
• Assisting guests in spotting wildlife using binoculars and other equipment
• Adhering to safety guidelines and representing the company professionally

Driver and Safari Guide - Abercrombie & Kent - Kenya

(2018-07 - 2024-06)

• Excellent driving skills and adhering to traffic rules
• Planning efficient routes to ensure timely arrival at destinations
• Conducting pre-trip inspection and reporting any issues
• Maintaining vehicle records including mileage, fuel consumption and maintenance
• Sharing knowledge about the area including flora, fauna and cultural aspects
• Assisting in spotting wildlife by use of binoculars and other equipment's to help guest see animals
• Ensuring guest follow safety guidelines and addressing any safety concerns
• Maintaining a high level of customers service and perfectionism
• Engaging guests in a way that enhances the tour experience
• Emergency aid in first aid and crisis responses
• Reporting issues of accident, injuries and traffic violation

Driver - Express Travel - Kenya

(2016-02 - 2016-02)

• Pick up guests from assigned location and dropped them off to destination
• If required and maintained records of gas full as per the company policy and guidelines
• Provide information about local hotels
• Conducts periodic preventive maintenance of the vehicle and maintain logs for same

Driver - Jack Tours - Kenya

(2015-08 - 2015-08)

• Kept daily pick-up records
• Perform daily maintenance and safety checks
• Upheld all safety precaution and regulations
• Maintained clean exterior and interior of vehicle

Driver - Universal Cabs - Kenya

(2010-05 - 2014-08)

• Performed pre and post rental checks on vehicles and submitted appropriate forms to dispatches
• Maintained clean exterior and interior of rental vehicles
• Transport clients from one place to another on assigned route
• Ensure appropriate and timely maintenance of vehicle
• Kept daily pick up records and fill the operations work sheet

Driver and Safari Guide - Spot Kenya Safaris - Kenya

(2008-09 - 2010-03)

• Administration duties
• Perform clerical duties such as filling, typing, operating switchboards and routing mail and messages
• Respond to company wireless message and reach communicated destination timely to receive guests
• Provide for physical safety of guests performing such activity as providing first aid and directing emergency evacuation
• Provide directions and other pertinent information to guests
• Select travel routes and sites to be visited based on knowledge of specific area
• Assisting customers with payment and insurance process
• Preforming daily maintenance and vehicle safety checks
• Drive motor vehicle in order to transport guests to established and tour site locations
• Make minor repairs as when necessary
• Assemble and check the required supplier and equipment prior to departure
• Describe tour points of interest to guests and respond to questions

Driver - Murphy Transporters - Kenya

(2004-02 - 2006-12)

• Completed daily vehicle inspection
• Load and unload consignments
• Obtain valid signature on delivering documents
• Following map to deliver the merchandises
• Transport consignment to different places
• Ensure appropriate and timely maintenance of vehicles
• Proven ability to read maps and use of GPS system, great hand eye-co-ordination

Occupational Grade Test III - Transportation - Ministry of Transport and Infrastructure (2015-11 - 2015-11)

First aid at work course - First Aid - ST JOHNS AMBULANCE KENYA (2015-11 - 2015-11)

Driving suitability test - Transportation - Ministry of Transport and Infrastructure (2014-11 - 2014-11)

Diploma in tour guiding & operations - Tourism and Travel - UNIVERSAL GROUP OF COLLEGES (2007-07 - 2008-07)

Kenya Professional Safari Guide Association (bronze medal qualification) - Safari Guiding - KENYA WILDLIFE SERVICE TRAINING INSTITUTE (2008 - 2008)

Computer certificate - Computer Science - MASHIRIKA COMPUTER COLLEGE (2007 - 2007)

Driving license class ABCE - Transportation - GLORY DRIVING SCHOOL (2003 - 2003)

Course successfully completed - Tours and travel in IATA/UFTAA - SANLAWI COLLEGE (2001-2002 - 2002)

KCSE pass - Secondary Education - ST VALENTINE BOYS SECONDARY SCHOOL (1995-1993 - 1993)

KCPE Pass - Primary Education - KANGUNDO DEB PRIMARY SCHOOL (1985-1993 - 1993)