Joseph Muriithi

With a BS degree in Computer Programming, I have a comprehensive understanding of the full lifecycle for software development projects. I also have experience in learning and applying new technologies as appropriate. Please see my resume for additional information on my experience. I am writing to apply for the intern position advertised in your company.As requested, I enclose a completed job application, my certification, my resume, and two references.

The role is very appealing to me, and I believe that my strong technical experience and education make me a highly competitive candidate for this position. My key strengths that would support my success in this position included

I have successfully designed, developed, and supported live-use applications.

I strive continually for excellence.

I provide exceptional contributions to customer service for all customers

I am an achievement-oriented Administrator with in-depth knowledge in coordinating and implementing administrative functions. I am knowledgeable, hardworking ensuring maximum output in all area of administration. I am able to prepare relevant documents, supervise the day to day running of back office personnel, review office expenditure, manage office budgets, handle customers efficiently and effectively, maintaining internal communication or management systems, manage the work product and deadlines of administrative staff.

My goal is to secure a challenging administrative position in a tough business environment that strives for total quality management, organisational and personal growth and development.

PROFESSIONAL EXPERIENCE

Data entry personnel

ATTACHEE AT KENYA POWER LIGHTINING COMPANY

Duties and Responsibilities

• Computer, laptop maintenance and repair
• , IT equipment installation and configuration
• , IT support and trouble shooting

• There was efficient overseeing and rectification of duties that I was assigned to.
• Transparency and integrity level was achieved by 100%

Duties and Responsibilities.

• Present, promote and sell products to customers.
• Coordinate sales effort with fellow team members.
• Conduct market research to understand customers’ products and services.
• Customer Relations and account opening 
• Marketing assistant relations

• Maintained productive working relationship with customers which improved the relation by 60% in the area I was allocated.
• Address customer feedback
• Managing customer portfolio
• Raising the organisation client base
• Financial reconciliation and petty cashbook 
• Account opening 
• Balancing bank balances and closing balance sheets

KENYA REVENUE AUTHORTY 2022 JAN – TO DATE

Duties and Responsibilities.

• ÎManagement of office equipment.
• Filing and organising of documents
• Keeping record of unresolved issues concerns
• Directing any unresolved issues or concerns to my supervisor.
• Carrying out returns target and estimations, TAX expansion strategies.
• Manage tax filling and other administrative tasks as assigned.

• Improved customer relations leading to increased orders and target volumes.
• Improved customer mitigation resolutions improving on the churn rate percentage to ten percent monthly on all customer.
• Effective workflow due to proper human resource management and allocation of duties and responsibilities.
• Good teamwork and organisation skills
• Improved and enhanced customer relations
• Enhanced communication skills
• Analysing customer inquiries about tax fillings and removal for wrong obligations.

• Degree in Business information Technology(Zetech University 2017-2021)
• Kenya Certificate of Secondary Education, Kiamiciri Secondary School, Kirinyaga (2013-2016)
• Kenya Certificate of Primary Education,Gitwe Primary School (2003-2012)