Joseph Waita

Electronic and Computer Engineering graduate with hands-on experience in IT support, computer networking, hardware and software troubleshooting, system maintenance, user support, technical training, and software systems. Experienced in configuring and maintaining LAN/WAN/MAN, diagnosing hardware and software issues, supporting end users, managing system updates, and maintaining reliable IT infrastructure. Strong additional background in software development, databases, Linux-oriented tools, cloud technologies, and cybersecurity fundamentals.

Currently undertaking practical cybersecurity training through TryHackMe.

Freelance Software Developer / Technical Support| Freelance (2024-11 – Present)

• Provided technical support, troubleshooting, maintenance and system assistance for clients using business software and digital systems.
• Installed and maintained CCTV systems and LAN networks for clients.
• Repaired laptops and desktops for clients.
• Diagnosed and resolved application and system issues, including performance and configuration problems.
• Support users through onboarding, training, technical guidance and documentation.
• Deployed and maintained web and mobile applications and their supporting environments.
• Worked with databases, APIs, networking concepts and cloud/DevOps tools when supporting client systems.

Technical Lead & Software Developer at Select Fresh Produce Kenya Limited (2024-07 – 2024-10)

• Provided end-to-end technical support and system maintenance for company operations.
• Managed network infrastructure, software updates and system security activities.
• Supported staff and farmers with digital platforms, basic computer literacy and system usage.
• Diagnosed technical issues and implemented improvements to IT systems and software.
• Coordinated onboarding and user training to improve effective use of company systems.

Software Development Intern at Sumba Group Limited (2023-01 – 2023-05)

• Provided technical support to company clients and internal teams.
• Assisted with debugging, testing, deployment and troubleshooting of applications.
• Worked with development and support teams to resolve technical issues and improve system reliability.

Engineering Intern – IT & Networking Support at County Government of Makueni (2022-02 – 2022-05)

• Installed, configured and maintained computer networks and networking devices.
• Performed computer hardware repairs and software troubleshooting.
• Provided technical support to staff and helped improve system uptime and reliability.
• Assisted in maintaining secure and efficient IT infrastructure.

Engineering Intern – Network & Automation Support at Kenya Power and Lighting Company (KPLC) (2018-09 – 2019-01)

• Configured and maintained LAN, WAN, MAN and fiber-connected networks.
• Supported network optimization and system reliability activities.
• Worked with PLC and SCADA systems in power and automation environments.

BSc. in Electronic and Computer Engineering – Jomo Kenyatta University of Agriculture and Technology (2025)

SOC Analyst Training – TryHackMe (2026)