Customer Support, Social Media Management
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A creative and resolute media professional, who consistently refines strategies, initiates change and facilitates solution -driven team collaboration. Additionally, I possess strong analytical, evaluation, and organisation skills.
In my role as a customer service representative, I have gained broad experience in managing sensitive client information, ensuring personalised support, and delivering great customer experience. I understand that driving a company’s mission and vision through customer interaction is essential in building client loyalty.
With our evolving world and culture, I stay connected with my surroundings and always look for what is new in the market. I am well versed in digital marketing, management of digital sites, including website and social media platforms, interpersonal communication, and implementation of marketing strategies.
I am seeking to further diversify my expertise by working for an organisation that will see me further explore my skills as I participate in ensuring the achievement of goals.
Bachelor of Arts in Communication
