Josphat Asango Mogeni

My primary goal is to maximize profits for the company and minimize losses by competent analysis of insurance cover applications. Equipped with solid background in the insurance industry, as well as strong analytical, research, and statistical skills, I am positive that this goal can be achieved. My years of experience as an Insurance for three different companies provided me with imperative first-hand knowledge and sharpened my risk assessment, record keeping, policy-writing, and decision-making abilities.

One of my objectives involves continuous improvement as an Insurance professional.

Madison General Insurance Kenya Limited (2025-06 – Present)

• Processing of underwriting transactions such as new businesses, renewals and endorsements.
• Processing and issuance of motor certificates, valuation letters, cover notes and yellow cards.
• Advice, process and update policies as per the valuation reports.
• Assisting clients in identifying our products that suits their needs in line with insurance principles.
• Prepare and issue cancellation notices in case of non-payment of premium for specified covers
• Preparation and issuance of renewal notices sixty dates before renewal date.
• Assist in preparation and issuing quotations.
• Attending to all telephone enquires by our clients and intermediaries as well as giving clarifications and guidance where necessary.

System Trainer at Trident Insurance Company (2024-01 – 2024-06)

• Train Trident staff on AMITY system on underwriting, receipting and claims modules.
• Provide feedback during training and evaluation reports on the training to the Management.
• Prepare and deliver the training materials.

Underwriter at Kenya Orient Insurance Limited (2021-04 – 2023-03)

• Monitored all applications and approved and disapproved applications after performing risk assessment.
• Set up and input new business, renewals and reinstatements in the system.
• Assess mail, correspondence, records and reports to choose processing matters.
• Direct risky issues outside designated authority level to Underwriter for approval.
• Screen renewals and refer problem accounts to Underwriters.
• Screen incoming telephone calls and reply to enquiries within pre-determined scope.
• Compile reports and maintain files and logs.
• Offer a high level of customer service while interacting with clients.
• Reply to customer and underwriter enquiries and offer status updates.
• Communicate with customers to get information to complete screening and transactions.

Assistant Underwriter at Kenyan Alliance Insurance Company LTD (2016-12 – 2020-10)

• Make a decision to accept, modify or reject an insurance application after scrutiny of all the required documents and studies regarding the risk involved.
• Prepare reports that detail risk assessment findings that contribute to the final decision.
• Compare various policies having similar risk undertaking and conduct actuarial studies to decide on the company’s loss records.
• Evaluate policies with regards to the company’s underwriting standards.
• Write quotes, determine premiums and coverage, and negotiate terms with clients.
• Carefully select the wording of policies.
• Handle queries from credit control departments, agents and clients.

IT technician and data entry person at Westlake Insurance Agency (2016-01 – 2016-11)

• Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
• Entry of policyholder’s data to the system and also generating reports.
• Managing of then agency system and also making sure the internet is available for smooth operations in the office.
• Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries

Diploma in Insurance – College of Insurance (2021)

Executive Certificate of Proficiency in Insurance – College of Insurance (2019 – 2019)

Bachelor in Business Information Technology – KCA University (2016 – 2019)

Diploma in Information & Communication Technology – Rift Valley Technical Training Institute (2012 – 2015)

Kenya Certificate of Secondary Education – J.M Kariuki Memorial Secondary School (2008 – 2011)

Kenya Certificate of Primary Education – St John's Primary School (2000 – 2007)