Josphine Munyinyi

I am a versatile professional with a strong background in Human Resource Management and practical experience in project coordination and stakeholder engagement. My expertise spans human resource planning, employee relations, performance management, training and development, recruitment, and retention, enabling me to support organizations in building strong, motivated teams. In addition, I bring transferable skills from sales and marketing, where I successfully managed client relationships, conducted market research, and implemented activation plans.

These experiences strengthened my project management, data analysis, reporting, and communication skills, all of which are critical in HR settings and areas requiring portfolio management. With a keen attention to detail and proven ability to coordinate across functions, I am seeking an opportunity in a corporate environment where I can leverage my HR expertise and project management skills to drive organizational growth and deliver impactful results.

Direct Sales Representative at National Bank of Kenya (2020-02 – 2024-06)

• Onboarding new customers to the bank.
• Giving bank facilities e.g unsecured personal loans, mortgages, credit cards.
• Issuing insurance.
• Meeting or exceeding weekly, monthly, and yearly sales quotas.
• Maintaining good relationship with existing customers to increase sales.
• Giving sales reports to the line manager.
• Assisting management in identifying viable marketing and pricing strategies.
• Demonstrating product features to customers

Human Resource Attaché at Nairobi City County Government (2019-05 – 2019-07)

• Processed retirement notification letters for the county employees.
• Assisted in the payroll data update.
• Prepared of long service certificates for the county employees.
• Updated the staff personal information in the files.
• Processed staff promotion letters.
• Training induction.
• Processed show cause, warning, suspension and letters of interdiction for the county workers.
• Processed letters shifting suspension, interdiction, surcharge & reinstatement on duty for the county employees.
• Forwarded appeal cases to the County Human Resource Management and Advisory Committee.
• Processed leave allowance for the county employees proceeding on leave.
• Updated the staff leave cards.
• Prepared county employee payment vouchers.
• Drafted and issued of LAPTRUST clearance and notification letters (County's pension fund scheme).
• Calculated the employee pension funds.
• Processed attachment requests.
• Drafted and dispatched release letters for staff going on training.
• Drafted and issued recommendation letters to the attachés.
• Record management system familiarization.
• Updated incoming and outgoing files in the system.
• Updated the county employee files.
• Retrieved requested files from bulk filers.
• Cleansed files.

Bachelor of Science in Business Administration (Human Resource Management Option) – Kiriri Women's University of Science and Technology (2016 – 2019)

Kenya Certificate of Secondary Education – Muthiga Girls' Secondary School (2012 – 2015)