Customer service,Psychology,Front office
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My name is Joy Ndanu Kakelo,I am 29 years old,I studied Bachelor of Arts Counselling Psychology at the Africa Nazarene University. I am a highly motivated and well-organized worker with experience in a variety of office-based environments. Working well under pressure with the ability to remain calm and focused; creates and encourages a positive and trustworthy image for the company as a whole.
Registering new patients and updating existing patient demographics by collecting detailed patient information including personal and financial information
Serving patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.Answering the phone while maintaining a polite, consistent phone manner and using proper telephone etiquette.
Comforting patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Bachelor of Arts Counselling Psychology at The Africa Nazarene University
