Joy Maline

As a recent graduate with a degree in IT, I am excited to apply my skills and knowledge to a cybersecurity and database administration career. I am enrolled in a cybersecurity scholarship known as Cybershujaa, which has provided me with additional training and hands-on experience in network security, penetration testing, and security operations. Additionally, I have undergone Oracle training, which has equipped me with database administration skills such as database design, SQL programming, and performance tuning.

I am a team player with a strong work ethic, attention to detail, and a desire to develop a career in IT, and I possess excellent written and oral communication skills in English.

MAY 2021 – JULY, 2021

HELPDESK INTERN, JUBILEE INSURANCE LTD

• I helped with computer maintenance and troubleshooting. 
• I helped manage the antivirus database's regular updates and the users' distribution of the updates.
• Did basic network activities like setting up IP phones and helping users facing network problems by troubleshooting the problem. 
• Did problem-solving, support, and assistance with the use of Microsoft office technology whenever users faced challenges.
• I helped in setting up new computers and new users.
• I helped in backup and recovery.
• Helped unlock users who were locked out using Active Directory.
• Made sure all computers purchased were licensed with all required standard software.

2017-2022

BSC. INFORMATION TECHNOLOGY, TAITA TAVETA UNIVERSITY

Pursued a bachelor’s degree and attained second lower division.

2013-2016

KCSE, KAIMOSI GIRLS’ HIGH SCHOOL

I completed my Kenya Certificate of Secondary Education and earned a mean B(MINUS).