Joy Murimi
Bachelor of Economics graduate seeking entry-level Customer Service Representative position
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About
Friendly, motivated, and customer-focused Bachelor of Economics graduate seeking an entry-level Customer Service Representative position. Strong communication, problem-solving, and interpersonal skills with experience supporting customers through a family business. Adept at handling inquiries, maintaining accurate records, and working collaboratively in fast-paced environments. Committed to delivering excellent customer experiences while learning and growing professionally.
Experience
Volunteer - Family Business
(2024-04)
- Assisted customers by responding to inquiries in a friendly and professional manner.
- Built positive relationships with customers through effective communication.
- Maintained accurate business records and organized documentation.
- Recorded daily business transactions and prepared expense summaries.
- Entered and updated business information using Microsoft Excel.
- Coordinated daily business operations to ensure smooth service delivery.
- Supported business activities while maintaining professionalism and confidentiality.
Clerk - IEBC
(2022 - 2022)
Education
Bachelor of Economics - Economics - Machakos University (2020 - 2024)
Kenya Certificate of Secondary Education - KCSE - Mugoiri Girls High School (2016 - 2019)
