Joyce Kamau

I am a reliable, professional, and detail-oriented individual. With strong communication skills, a quick learner, and committed to delivering quality work on time.

I am a professional and cutomer-focused Front Office Agent with strong communication and interpersonal skills. I am experienced in welcoming guests, handling inquiries, managing reservations and ensuring a smooth check-in and check-out process. I am well-organized, calm under pressure, and committed to delivering excellent guest service at all times.

I have completed a certificate course in Front Office Operations front Kenya Utalii College. Which provided me with practical knowledge in Front desk operation, communication skills and handling guest inquiries professionally.