Joyce Onyango

Hands-on

Attention to detail.

May 2022 - Present - Sasa Doctor Medical Clinic

Responsibilities

• Processing prescriptions and making adjustments and substitutions as advised by a medical practitioner as per the diagnosis, age, drug-drug interaction, drug-disease inter action and disease state.
• Working with a team of professionals to ensure seamless and prompt communication with our clients.
• Making follow ups on our patients regarding their health status and any refills needed. 
• Seeking preauthorization from and sending claims to insurance.
• Initiating visits to insurance companies for preauthorization to ensure billing.
• Placing orders in time for scheduled refills.
• Making orders to ensure availability of drugs.
• Generated relevant reports as the basis for the statistical reports on the consumption and balances of stocks in the pharmacy both on site and satellite clinics.
• Ensured proper filling of relevant records: temperature charting and controlled drugs book.
• Promote rational drug use.

Responsibilities

• Validated prescriptions in conjunction with the pharmacy in charge ensuring appropriate dosing, route of administration, drug-drug interaction, drug disease interaction and set relevant interventions.
• Resolved prescription problems with the help of the pharmacy in charge.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacist and medical practitioners.
• Assisted pharmacist by filing prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues.
• Provided customer service by answering phone calls promptly
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Evaluated medicine orders for completeness.
• Used Pharmacore and POS softwareto dispense and maintain drug inventory by use of inventory control practices and physical count.
• Helped team handle high-volume work by pr ioritizing tasks and organizingsupplies and maintaining customer satisfaction duringhigh demand rush hours.
• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
• Ensured proper maintenance of pharmacy records and proper storage of medicines.

Responsibilities

• Evaluated medicine orders for completeness, appropriate dosing, route of administration, drug-drug interaction, drug disease interaction and set relevant intervention.
• Processed and resolved prescription problems.
• Worked effectively with diverse team to accomplish daily objectives to meet long-term goals by handling high-volume work, prioritizing tasks and organizing supplies.
• Assisted pharmacist by filing prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues.
• Filled ward prescriptions and requisitions.
• Ensured proper maintenance of pharmacy recordsand proper storage of medicines.
• Ordered medicines bi-weekly to replenish stock and increaseinventory in anticipation of need.
• Used web-A DT to dispense antiretroviral drugs.
• Helped identify and report adv erse drug reactions/events and poor qualitymedicine.

March 2018 - October2021Diploma in Pharmacy: Kenya Medical Training College