Joylina Muriithi

Detail-oriented Economics undergraduate with strong analytical, financial, and problem-solving skills. Experienced in credit assessment, loan processing, and customer service through hands-on attachment at Micro Enterprises Support Programme Trust (MESPT). Adept at handling financial data, supporting business development initiatives, and maintaining accurate records. Currently pursuing CPA certification to strengthen accounting expertise.

Customer Service Assistant (Casual) - Micro Enterprises Support Programme Trust (MESPT)

(2025-09)

• Assisted customers with inquiries, purchases, and returns professionally
• Processed cash and electronic transactions accurately
• Supported daily operations during peak periods to ensure efficiency
• Provided product information and guided customer decisions

Credit & Business Development Attachee - Micro Enterprises Support Programme Trust (MESPT)

(2025-05 - 2025-07)

• Collected, verified, and processed client documentation for loan applications
• Supported credit assessments by reviewing financial data and repayment capacity
• Maintained accurate loan records and updated databases
• Monitored loan repayment schedules and reported overdue accounts
• Provided clients with guidance on financial products and requirements

Polling Clerk - Independent Electoral & Boundaries Commission (IEBC)

(2022-08 - 2022-08)

• Verified voter details and maintained accurate records
• Managed queues and ensured smooth voter flow
• Assisted in ballot issuance, sorting, and counting
• Ensured compliance with electoral procedures and confidentiality
• Supported setup and organization of polling station operations

Bachelor of Science - Economics - Jomo Kenyatta University of Agriculture & Technology (JKUAT) (2022-09)

Certified Public Accountant (CPA) - Accounting - Jomo Kenyatta University of Agriculture & Technology (JKUAT) (2026-03)

CPA Foundation Level - Accounting - Esmart College (2023-08 - 2024-12)

Kenya Certificate of Secondary Education (KCSE) - South Tetu Girls High School (2018 - 2022)