Jpurity Pampulah

Dedicated and compassionate Social Worker with practical experience gained through a professional attachment and early-career exposure in the Micro, Small, and Medium Enterprises (MSME) sector as a Loans Officer. Skilled in community engagement, client support, case management, and social welfare services, with a strong ability to build relationships, assess client needs, and deliver effective solutions. Combines social work expertise with experience in client relationship management, financial assessment, loan processing, and customer service.

A proactive and results-oriented professional committed to empowering individuals and communities through social development, financial inclusion, and ethical service delivery.

Loans Officer - Jaza Capital

(2026-05 - 2026-08)

• Market to customers, get leads, and update the system
• Convert the leads by giving loans to clients.
• Follow up with clients to make their partial payments.
• Processing and disbursing loans by completing approval forms.
• Maintaining PAR (Portfolio at risk).
• Generating daily field reports.
• Meeting daily targets like loan disbursement, enrolling new clients, and collection of outstanding loans.
• Risk management through detecting fake documents and ghost businesses.

Sales Agent - D Light Company Limited - Kakamega

(2026-01 - 2026-04)

• Identifying and enrolling new clients.
• Delivery of products, including phones, laptops, solar panels, radios, etc to enrolled clients.
• Follow up with clients on any complaints and feedback.
• Generating sales reports.
• Follow up with patients to make partial payments for products.
• Risk mitigation through detection of fake documents.

Social Work Attachee - Directorate of Children’s Services - Busia County

(2025-05 - 2025-08)

• Child protection and rescue by responding to reports on child abuse and neglect.
• Case management and assessment by assessing families on why the kid is at risk.
• Providing counselling and psychosocial support.
• Counseling children on trauma, abuse, and grief.
• Prevention and community work by creating awareness in schools and churches about child rights and GBV.

Social Work Attachee - Alupe Sub-County Hospital - Busia County

(2023-05 - 2023-08)

• Providing psychosocial assessment and counselling to clients.
• Advocating patients' rights and maintaining patient confidentiality.
• Protecting children and vulnerable groups, including Gender Based Violence (GBV) response and child protection.
• Conducting home visits/follow-ups and assessments for children and GBV victims.
• Providing counselling and psychosocial support.

Diploma - Social Work and Community Development - Masinde Muliro University of Science and Technology (MMUST) (2024-01 - 2026-04)

Certificate - Social Work and Community Development - Masinde Muliro University of Science and Technology (MMUST) (2022-09 - 2023-12)

Kenya Certificate of Secondary Education (KCSE) - St.

Cecilia Nangina Girls High

School (2017-01 - 2020-12)