Judith Chelangat

Dynamic and results-driven professional with a proven track record in project and operations management, as well as IT functions. Excels in optimizing operational processes, developing project plans and budgets, and implementing strategic interventions. Adept at communication and stakeholder management, seeking a challenging position where I can leverage my skills in operations, administration, and IT to contribute to the achievement of organizational objectives.

Program Manager

• Implemented and supported a Digital Health system.
• Conducted product requirements gathering and prioritization.
• Advocated for new feature and module development.
• Documented processes and results, escalating issues when necessary.
• Conducted product UAT, installation, training, and rollouts.
• Developed and managed project plans and budgets.
• Built and maintained relationships with stakeholders.
• Contributed to long-term strategic plans and implemented quality assurance processes.
• Fostered stakeholder engagement and established key performance indicators for program success.
• Proactively identified areas for improvement and led initiatives for increased efficiency.
• Conducted product demos to clients and potential clients.
• Participated in the selection and interviews of field staff.
• Conducted the onboarding of new staff.
• Provided oversight for project operations in Kenya.

IT Support Officer

• Assisted with the installation, configuration, and usability of system hardware and software.
• Provided daily operations and systems support to personnel.
• Verified functionality of hardware and software components.
• Troubleshot hardware and software issues in person, remotely, and via phone.
• Conducted daily network backup operations.

Bachelor's in Business Management and Information Technology Kabarak University; 2008-2011

Kenya Certificate of Secondary Education St. Mary's Girls Secondary School; 2002-2005