Judith Mwitari
Credit officer ,operations manager/branch ,sales
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About
I have 4 years experience in management/coordination, supervision and staff development among others.
A leader who is passionate about growth of staffs and company .
Experience
Feb 2023 to date -Sales executive at OPTIVEN Limited Real estate .
Marketing of properties through one on one and social media
Lead generation and clients training on the process of acquiring properties
Corporate presentations
Scheduling site visits
Participation in companies events and brand visibility .
Mar 2019 -Dec 2022 Operations Manager at Centenary Micro-Enterprise Services (CEMES LTD) - Maua Branch.
- Supervising overall branch operation processes
- Setting goals of the branch and planning on market penetration strategies to produce results
- Ensuring proper management of the staff welfare at the branch level
- Mentoring and training staffs on their roles
- Working hand in hand with the relationship officers
- Competitive marketing intelligence to understand customer behaviors and changing economic times
- Conducting workshops about new products
- Growth of clientele through ensuring satisfactory services and client sourcing
- Building a strong relationship with customers and creating a rapport based on mutual trust and respect
- Recruitment and training of new customers
- Offering financial advice to the customers
- Follow ups on clients to ensure timely payments.
- Development new business and new products in the company through market intelligence, call follow ups on customers’ needs
- Growth of clientele through satisfactory customer service
- Ensuring portfolio growth through meeting the set targets in every parameter
- Ensured accurate and organized monthly report preparation.
- Growth of clientele through recruitment and training of new clients
- Developed new business opportunities through community awareness and trainings
- Client visitation and business assessment
- Deposit and savings mobilization
Education
Kenyatta University- Bachelor of Arts (economics) 2nd class Honors (upper Division)
Gikumene Girls High School K.C.S.E B+
Computer proficiency Worldwide Information Technology
