Judith Toywa

Seasoned immigration officer with more than 10 years of experience in the field. Proven ability to manage a recommend and approve passport applications to bona fide applicants, assess eligibility, and make sound decisions in a fast-paced environment. Proficient at working with diverse populations and maintaining a positive relationship with clients.

• Processed applications for passports, permits, citizenship and immigration status in accordance with government regulations and procedures.
• Provided information to clients regarding the application process, eligibility requirements, processing times and documentation required for each type of application processed.
• Assisted clients by providing instructions on completing forms, collecting documents as well as reviewing completed applications for completeness prior to submission to Immigration offices for processing.
• Maintained client files according to established record keeping practices including document retention schedules and ensured that all records are retained in a secure location at all times.

University of Sunderland (JKUAT Centre )- Feb 2012

MSC. IT Management

Jomo Kenyatta University of Agriculture and Technology July 2005

B.S.C. in Information Technology