Jules Chege
Customer experience/Key account Manager
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About
As a client-oriented executive, I bring a robust customer relations and conflict resolution foundation, honed over 13 years of hands-on experience. My expertise lies in managing high-volume inbound and outbound calls, swiftly resolving client issues, and efficiently overseeing diverse accounts. My approach is characterized by a friendly and enthusiastic demeanor, underpinned by exceptional listening skills and precise documentation abilities.
I am committed to delivering outstanding service and fostering strong client relationships.
Experience
Client Relations -Pyypl.com
Account Manager-Jumia Kenya
Senior sales executive-standard group
Sales executive-G4S K
Sales Team Lead -Track n Trace Ltd.
Education
CIM-Diploma
MBA
Bachelor of commerce-1st class honors
