Executive Housekeeper
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I have worked as Executive Housekeeper in various city hotels and beach resorts in Kenya and neighboring countries of Zanzibar, Tanzania. I also have a part-time cleaning company carrying out small scale services to residents in need since it's my favorite and responsibility to have clean and hygienic environment in the neighborhood.
With over 21 years of experience in hospitality operations. I bring strong expertise in housekeeping supervisory/ management, pre-opening projects and great team leadership, development and mentorship. Am passionate about cleanliness, hygiene and maintenance. I have implemented efficient housekeeping systems to boost productivity and cut costs, and achieved high guest satisfaction, including an 18% rise in repeat business.
I have also introduced sustainable inventory control measures that reduced expenses by 16%. Known for my results-driven approach, strong leadership, and commitment to service excellence. I have successful experience in pre-opening projects for several hotels and beach resorts.
