Justus Paul

To leverage my extensive experience in sales and merchandising to contribute to the growth of a dynamic organization while enhancing customer satisfaction and achieving personal and professional development.

SALES REPRESENTATIVE KILIFI COUNTY (FMCG) - FOURSUM LIMITED - Kilifi County

(2026-05)

• Promote and sell company products to retailers, wholesalers, and distributors.
• Visit customers regularly to take orders and maintain strong business relationships.
• Monitor stock levels at customer outlets and ensure timely replenishment.
• Achieve monthly sales targets and expand the customer base.
• Collect market information on competitor activities, pricing, and customer preferences.

RECEPTIONIST AND MANAGERIAL OPERATIONS - CHAMIACHI HOTEL AND LUXURY APARTMENTS NYALI - Nyali

(2025-10 - 2026-02)

• Managing the reception area, handling visitors and calls
• Scheduling of appointments, filling and record keeping
• Performing various clerical tasks, which may include entering data into computer systems. Managing reception team.
• Overseeing daily activities.

SALES SUPERVISOR - IDEAL APPLIANCES LTD

(2021-01 - 2024-10)

• Led and managed a team of sales representatives to achieve sales targets.
• Trained new team on sales techniques and product knowledge.
• Developed and implemented sales strategies to increase market share.
• Monitored inventory and ensured timely restocking of products.
• Prepared and presented sales performance reports to management.

SALES SUPERVISOR - ACHIEVEMENTS - IDEAL APPLIANCES LTD

(2021-01 - 2024-10)

Team Leadership: Managed and motivated a team of 10 sales merchandisers, achieving an increase in overall team productivity. Training and Development: Designed and implemented training programs that improved product knowledge and sales techniques, resulting in a 35% boost in team sales performance. Performance Analysis: Streamlined sales reporting and performance tracking systems, reducing reporting time by 50% while ensuring data accuracy.

SALES REPRESENTATIVE

(2016-10 - 2020-12)

• Promoted products to customers, ensuring they understood the benefits and features.
• Assisted customers in making informed purchasing decisions.
• Managed customer inquiries and complaints, maintaining a high level of satisfaction.
• Worked closely with the team to exceed monthly sales targets.

SALES REPRESENTATIVE - SALES REPRESENTATIVE - ACHIEVEMENTS

(2016-10 - 2020-12)

Exceeded Sales Targets: Consistently surpassed monthly sales quotas by 20–30% over a four-year period. Increased Revenue: Contributed to a 16% year-over-year growth in regional revenue by identifying new market opportunities. Customer Retention: Maintained a 95% client retention rate by providing exceptional customer service and follow-up support.

MERCHANDISER - LG ELECTRONICS

(2016-01 - 2016-08)

• Organized and displayed products to attract customer attention.
• Collaborated with the sales team to ensure stock availability.
• Maintained cleanliness and appeal of displays.

ATC INTERMEDIATE - KENYA ACCOUNTS AND SECRETARIES NATIONAL EDUCATION BOARD (KASNEB) (2011 - 2012)

ATC FINAL - KENYA ACCOUNTS AND SECRETARIES NATIONAL EDUCATION BOARD (KASNEB) (2011 - 2012)

CERTIFICATE IN QUICK BOOKS - TEBOTECH TRAINING INSTITUTE (2010 - 2010)

CERTIFICATE IN ALL COMPUTER PACKAGES - TECHNO SOFT LIMITED (2009 - 2009)

High School Education - KITUI SCHOOL (2004 - 2007)

Primary Education - VITALE HGM BOARDING PRI. SCHOOL (1996 - 2003)