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Kareri Gilbert

Kareri Gilbert

Client Relationship manager/ customer care expert

Talent
Nairobi, Nairobi AreaMember since February 13, 2023
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About

I am a dedicated and driven professional, is a highly experienced Client Relationship Manager with over 6 years of experience in the industry. With a strong background in customer service and a passion for building lasting relationships, I have established a reputation as a trusted advisor to clients and a valuable asset to any organization.

Throughout my career, I have consistently demonstrated the ability to understand clients' unique needs and to develop customized solutions that deliver real value. I excel at forging strong relationships with clients, and excellent communication and interpersonal skills allows me to effectively manage even the most challenging situations.

In my current role as a Client Relationship Manager/customer care expert, I am responsible for maintaining and growing relationships with key clients, ensuring customer satisfaction, and identifying new business opportunities. I bring a wealth of knowledge and expertise to the role, and my ability to work well under pressure has earned me a reputation as a reliable and effective team player.

Experience

I am a seasoned Client Relationship Manager with 7 years of experience in the industry. I bring a diverse background to the role, having worked as a Customer Care Representative, Key Account Manager, Business Development Manager, and Client Relationship Manager. With a proven track record of success in each of these roles, I am a well-rounded and highly skilled professional.

Education

  • Griffins College Westlands (2020-): Pursuing a Degree in International Relations
  • Graffins College Westlands (2012): Earned a Certificate in Radio and TV Presenting
  • Graffins College Westlands (2011): Completed a Diploma in Public Relations

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