Keffer Effer

Office Assistant at Logitex Cyber (2022-06 – Present)

Assist customers with computer usage and cyber café operations

• Assist customers with computer usage, including basic functions like web browsing, document printing, scanning, and email setup
• Assist customers in setting up email accounts, configuring browsers, or installing necessary software for their tasks
• Monitor the usage of computers and other equipment, ensuring fair and appropriate access to all customers
• Keep the cyber café clean and organized, ensuring that the working space is tidy and well-maintained

Office Assistant at Sportiez Cyber (2019-05 – 2020-08)

Manage inventory, supplies, and customer data security

• Track inventory of supplies, such as paper, ink cartridges, and other office or café materials
• Order necessary supplies when stock levels are low to ensure uninterrupted service
• Protect customer data and privacy, ensuring that sensitive information is kept secure during their internet sessions
• Maintain daily logs of services provided, ensuring accurate record-keeping for inventory and financial management

Kenya certificate of primary education – Silver spring Academy (2006-01 – 2014-12)

Kenya certificate of Secondary education – Naaro secondary school (2015-01 – 2018-12)

Certificate in Computer Studies in Computer Studies – Prince College (2019-01 – 2019-03)

Certificate in Resume Writing in Resume Writing – Saylor Academy (2025-03 – 2025-03)

Diploma in Customer Service in Customer Service – Alison Empower yourself (2025-03 – 2025-03)