IT Client Support
Send a job offer directly to this candidate
I am an IT professional from Kenya looking for Remote IT support jobs
IT professional with a successful track record in onboarding 200+ Medical Service Providers to Slade360 software, enhancing their proficiency and productivity through comprehensive training. Provided prompt technical support, minimizing disruptions in medical insurance billing processes. Demonstrated strong problem-solving skills, reducing resolution time.
Collaborated cross-functionally to escalate and resolve complex issues, improving customer relations. As an IT intern at Ennsvalley Bakery Limited, efficiently administered Microsoft Dynamics Navision ERP, managed email systems, and implemented a reliable cloud backup system. Received positive feedback for exceptional performance and proactive problem-solving.
Previous IT Technician Internship at Alphax College involved providing technical support, installing/configuring hardware/software, troubleshooting, and researching new technologies.
Bachelor of Science: Bachelor of Computer
Technology -Meru University of Science And Technology
Certified in Cybersecurity by (ISC)2
ICSI Certified Network Security Specialist
Google Professional Cybersecurity Certificate
