Ken Njogu

A passionate and innovative culinary professional with years of experience in the food industry. Adept at creating exquisite dishes and memorable dining experiences, leveraging a strong foundation in classic culinary techniques combined with contemporary trends. Known for exceptional leadership in high-pressure kitchen environments, a commitment to quality and sustainability, and a keen eye for detail. Proven ability to manage kitchen operations, mentor staff, and exceed guest expectations.

Waiter - Lake Naivasha Resort - Naivasha, Kenya

(2021-07)

• Welcome guests as they arrive.
• Escort guests to their tables and provide menus.
• Present the menu and answer any questions about menu items.
• Take food and drink orders accurately.
• Suggest menu items or daily specials.
• Deliver food and drinks to tables in a timely manner.
• Ensure that orders are served correctly and meet guest expectations.
• Refill drinks and respond to additional guest requests.

Waiter - Urban Point Hotel - Nairobi, Kenya

(2017-12 - 2020-03)

• Check on guests regularly to ensure they are enjoying their meals.
• Clear plates, utensils, and glassware when guests have finished.
• Replace utensils and plates as needed.
• Present the bill to guests and handle payment transactions.
• Process credit card payments and provide accurate change.
• Address and resolve any guest complaints or concerns promptly.
• Provide excellent customer service to enhance the dining experience.
• Thank guests for dining and invite them to return.

Waiter - Neptune Mara Rianta Luxury Camp - Mara, Kenya

(2015-07 - 2017-10)

• Support senior chefs in various tasks, including plating dishes, preparing components for recipes, and assembling ingredients.
• Learn and apply culinary techniques demonstrated by senior chefs.
• Assist in monitoring inventory levels and report shortages or discrepancies to the chef.
• Occasionally interact with guests during special events or chef's table experiences, explaining dishes and ingredients.
• Assist in addressing guest requests or special dietary needs with guidance from senior staff.

Attachment - La Bella Inn - Kenya

(2014-02 - 2015-06)

• Prepare tables by setting up linens, silverware, and glasses.
• Clean and sanitize tables, chairs, and dining areas before and after service.
• Ensure the dining area is tidy and presentable at all times.
• Work closely with kitchen staff to ensure timely and accurate order delivery.
• Communicate effectively with hosts, bartenders, and other waitstaff.
• Assist colleagues during busy shifts as needed.
• Stay informed about menu items, specials, and any changes.
• Understand dietary restrictions and allergy information.

Course - Hospitality and Restaurant Service - Institute of Culinary Arts (2011 - 2013)

Kenya Certificate of Secondary Education - Imperial School (2007 - 2010)

Kenya Certificate of Primary Education - Sunrise Junior School (1998 - 2006)