Co-Director - Smike Fortunes International Ltd & Smike International Construction Ltd
(2019-03)
Area Manager-Western & Nyanza Region - Family Bank (K) Ltd
(2016-01 - 2019-03)
- Review the total performance for 7 branches in the region on monthly basis and develop short term strategy shifts to ensure that overall performance targets can be met
- Communicate strategy changes to all assigned branch managers and ensures that any targets changes are agreed
- Recommend to the Retail Management Committee whether to open or close branches within its networks
- Monitor cash differences as reported by branch managers on weekly basis. Review their action plans and provide input on how to improve the situation when required
- Review incident reports raised and provide guidance for future prevention
- Identify areas of improvement for existing products and services. Create and identify strategies around this
- Initiate plan for reduction of provisions, products and process improvements
- Signed off all budgeted branch expenses above branch managers limit
- Signed off all dormant accounts and all other refunds above branch manager limits
- Develop and communicate annual plan to optimize the resources (financial, human and physical) as agreed by Retail Director. Involve branch managers in developing the annual resource plan
Branch Manager - Family Bank (K) Ltd
(2015-02 - 2016-01)
- Business growth and development as per KPIs on BSC
- Assess local market conditions identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch
- Develop and implement branch strategy and sales plans to ensure achievement of branch targets
- Communicate effectively with other branches and senior managers by sharing information on effective practices competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly and promote a world class customer service culture
- Cooperate fully with the credit Department in extending and enforcing credit policy
- Credit Risk monitoring and control of credit portfolio
- Ensure credit management and credit operations at the branch is fully compliant to the Bank Credit Policy and procedures
- Ensure total adherence to control and Risk Policies and procedures by all staff in the branch
- Ensure all audit issues are addressed promptly
- Operation Risk Management and control
- Regularly evaluate the effectiveness of the branch operations to ensure that policies are being adhered to and that goals are being attained at all times
- Ensure the safekeeping of Branch assets including structures, equipment, inventory and cash
- Review all branch reports and ensure action is taken for any exceptions identified
- Financial analysis i.e. ratios and other measurement tools to manage branch revenue, operating costs and profitability
- Monitor and evaluate the performance of all branch staff, prepare performance appraisals and recommend and/or initiate corrective action where necessary to improve performance and/or attaining established personal and organizational goals
- In collaboration with the HR Department, develop and implement a succession planning program for the branch to facilitate continuity and availability of required skills and competencies to meet the needs of the branch
- Provide leadership and guidance to the branch team through effective planning, communication, training, mentoring and coaching
- Effective resource management and ensuring safety of staff at all times
- Ensure achievement of the branch performance objectives
- Leading by example, ensure adherence to integrity and high ethical standards by all staff in the branch
- Participate actively in community business and industry organizations to build a network of contracts that improve the presence and reputation of the branch and bank in the local area
- Establish and maintain a system that fosters a culture of teamwork, employee empowerment and commitment to the department's and the Bank's goals
- Any other duties that may be assigned by management
Relationship Manager(Agribusiness)-North Rift Region - Chase Bank (K) Ltd
(2014-06 - 2015-01)
In charge of Agribusiness in North Rift Region
- Evaluating and reviewing proposals from the region and making recommendations to Head of Agribusiness and other senior management team in head office
- Deposit mobilization and liability growth
- Maintaining and cultivating bank's image in the region
- Preparing and implementing regional marketing plans after head office approval
- Representing the bank in high level meetings and making presentations in line with the bank's standard
- Implementing strategies for entering and re-entering market segments of the region
- Complies with and stays abreast of all policies and procedures of the bank
- Assist with the management of the Center budget to ensure that deposit, loan and net income goals are met
- Participate in all Chase Bank functions necessary to contribute to the achievement of Chase Bank earnings and growth objective. Actively participate in various community and civic activities in the Chase Bank service area
- Work with the Manager to ensure that all Bank operating and lending policies and procedures are properly implemented and followed
- Assist in properly following and implementing all Bank audit procedures
- Assist the manager to ensure that the Bank's CRA policies and objectives are adhered to in the Bank and its assigned service area
- Manage personal sales efforts in order to meet Bank goals
- Assist with the management of the Bank sales and service efforts to ensure retention of existing relationships and growth of new relationships
- Commitment to teamwork and a focus on delivering The Chase Experience Customer Service
- Other duties as assigned by Sector Head
Regional Manager-Western - SMEP DTM Ltd
(2013-01 - 2014-05)
- Supervising managers and other staff in the region
- Development and implementation of best practices for potential micro clients
- Marketing of DTM products and services in the region
- Organizing of forums with stake holders for purposes of training and marketing of the products
- Portfolio management in the region
