Kennedy Rambo

Skilled Human Resource manager offering 9 years of progressive experience in Human Resource and Administration Management. Strategic leader, decision maker, problem solver, strong written and verbal communication skills knowledgeable in labor laws, employee relations, change management, conflict and dispute resolution, crafting effective training and development tools.

Watu Credit Limited

Human Resource Business Partner - Western Region September 2022 to Present

As a Human Resource Business Partner I am responsible for formulating a partnership between management and employees to align business objectives, develop people management and leadership capability that enables leaders to create a more effective employee experience, drive employee engagement and achieve operational outcomes.

Responsibilities and Duties

Talent Acquisition 

• Partner with line managers in proactive talent planning, including skill gap analysis, succession planning, talent mix, and talent pipeline strategy. 
• Conduct full-cycle recruitment, including clarifying hiring needs, developing job descriptions, job posting, sourcing, screening, interviewing, placement, and undertaking onboarding formalities through effective implementation of policies, processes, and tools in attracting and selecting people with competitive attributes and skills.
• Work with management to roll out offers, employment contracts, redeployment letters for new hires, promotions, and transfers. 

• Build relationships with key stakeholders by conducting regular meetings with respective business leads to understand the priorities, challenges, and barriers and provide the necessary support in consultation with line management. 
• Collect data, organize, and analyze trends and metrics in partnership with the HR shared services team to develop solutions, programs, and policies. 
• Receive, review, record, escalate and track accident reporting and asset loss claims while ensuring the same is resolved within the agreed service level agreement. 
• Provide day-to-day performance management guidance to line managers, including but not limited to coaching, counseling, career development, succession planning, disciplinary actions, and performance improvement plans, among other
• Partner with line managers in improving working relationships, building employee morale, increasing productivity and retention 
• Partner with the HR team and or Investigations and Compliance in the management of employee relations cases within areas of responsibility to ensure timely resolution in line with statutory requirements, company policy, and best practices while mitigating risk and maintaining accurate records
• Drive implementation of new and existing HR policies, procedures, and processes through training, advisory, and interpretation to employees and line managers while providing value-adding feedback for continuous improvement 
• Partner with the HR team in identifying opportunities to improve the employee value proposition and support org-wide HR initiatives 
• Partner with employees, line manager, and people and culture team to identify the training needs of the assigned team
• Collect employee feedback on various HR programs to assess their effectiveness and that objectives are met.

Human Resource Manager and Administrator November 2019 – August 2022

• Effectively coordinate, supervise and oversee activities of 25 staff members
• Develop, implement and monitor HR strategies, procedures, systems and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues as per organization policy and the legal framework.
• Manage the recruitment and selection process in consultation with top management. This includes write and post a job ad, review resumes, pre-screen candidates, administer skill tests, interviews, discuss benefits and compensation, termination process, disciplinary process and prepare employment offer letters,
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Nurture a positive working environment and upholding organization culture and practices
• Oversee and manage the performance appraisal system that drives high performance
• Oversee and manage pay plan and benefits program for employees within the organization
• Assess employee training needs to apply and monitor training programs
• Develop employee related reports to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Maintain existing and develop new strategic relationships with stakeholders and departmental heads
• Ensure that occupational health and safety regulations are implemented and adhered to by all employees
• Prepare, file and update employment records, including compensation packages, benefits, disciplinary and disputes.
• Manage and schedule booking of meetings and presentations internally and externally at the organization.
• Recording, compiling, transcribing and distributing the minutes of meetings.
• Successfully developed and implemented the Human Resource Management Information System (HRMIS)

Senior Administrative Assistant February 2017 – September 2019 

Office Administration and Management:

• Efficiently Coordinated workflow activities between the Dean’s office, Chairs of Departments (Public, Commercial and Private), Dean of Students, Chairs of Committees, and Section Heads at the school. Effectively liaised as the administrative link between the college/school management and employees to maintain and improve organization-employee relations.
• Organizing, coordinating and overseeing activities such as conferences, workshops, moot court competitions, open days, public lectures at the school, registration of new students and graduation.
• Recording, compiling, transcribing and distributing the minutes of meetings for the School Management and Academic Boards, Departments and Committees.
• Successfully developed the School of Law Annual Work Plan and oversaw its implementation and submitted quarterly reports to the Dean.
• Developed teaching and examination timetables for bachelors and masters programmes offered in the school and submitted to the Dean and Assistant Registrar for approval.
• Efficiently provided administrative support to Kisumu and Mombasa campus through use of the Students Management Information System (SMIS).
• Compiled and submitted reports on student enrolment, facilities audit, examination and teaching processes, student class attendance evaluation, lecturer evaluation to the Dean for decision making.
• Handled internal and external correspondence in the school, and responded to telephone and in-person requests for information.
• Developed the school procurement plan in consultation with the section heads and facilitated the procurement process 

• Effectively coordinate, supervise and oversee activities of 26 non-academic staff members and 15 contracted caretaking staff members. Oversaw non-academic staff performance appraisal process, identify training needs, develop training programmes and coordinate the training process. Manage leave days and off days.
• Co-conducted the recruitment and training of contracted caretaking staff members according to the university recruitment policy and labor laws. Processing of contracted staff payroll and benefits. 
• Prepare and process direct service payments for academic and non-academic staff.
• Administer daily operations and ensure compliance of university policies, regulatory concerns and health and safety protocols are adhered to and understood by staff and students.
• Effectively oversee the Performance Contract Review process for the School of Law.
• Prepared and updated employment records, including compensation packages, benefits, disciplinary and disputes.

• Public Complaints and Dispute Resolution Committee School of Law, Parklands Campus (Member)
• Disposal Committee School of Law, Parklands Campus (Member)
• Ethics and Anti-Corruption Committee School of Law, Parklands Campus (Member)
• Performance Contracting Review Committee, School of Law, Parklands Campus (Chair)

Administrative Assistant April 2014 – January 2017

Office Administration and Management:

• Coordinated workflow activities between the Deputy Principal’s office, Associate Deans (Education & Science), Departments, Section Heads and Administrator. Effectively liaised as the administrative link between School of Education Kikuyu Campus management and employees to maintain and improve organization-employee relations.
• Participated in the development of teaching and examination timetables in collaboration with the School of Education (Kikuyu Campus) and College of Biological and Physical Science (Chiromo Campus).
• Recorded, compiled, transcribed and distributed the minutes of meetings for the School Management Board and Committees.
• Oversaw the Performance Contract review process for Kenya Science Campus.
• Participated in the mid-term review of Kenya Science Campus Strategic Plan 2013-2018.
• Handle internal and external correspondence in the school, and respond to telephone and in-person requests for information.

• Effectively coordinated, supervised and oversaw activities of 13 non-academic staff members and 18 contracted caretaking and farm staff members. Oversaw non-academic staff performance appraisal process, identify training needs, develop training programmes and coordinate the training process. 
• Co-manage leave days and off days with the Administrator.
• Administered daily operations and ensure compliance of University policies, regulatory concerns and health and safety protocols are adhered to and understood by staff and students.
• Effectively oversaw the Performance Contract Review process for the School of Education, Kenya Science Campus 2016 

• Performance Contracting Review Committee School of Education, Kenya Science Campus (Vice Chair)
• Disposal Committee School of Education, Kenya Science Campus (Member)
• Kenya Science Campus Nursery Management Committee, Kenya Science Campus (Member)
• Conflict and Dispute Resolution Committee, School of Education, Kenya Science Campus (Member)

INSTITUTION: University of Nairobi

ACHIEVEMENT: Award of the degree of Bachelor of Commerce Human Resource

Management option, Second Class Honors (upper division)

AREA OF STUDY: Human Resource Management

PERIOD: 5th September 2005 – 4th December 2009

INSTITUTION: University of Nairobi

ACHIEVEMENT: Award of the degree of Master in Business Administration

AREA OF STUDY: International Business Management

PERIOD: 13th September 2010 – 6th December 2013