Kenneth Njeru

Result oriented Telecommunications intern experienced in designing, configuring and maintaining numerous telecom systems and hardware and software applications.

Expertise in analyzing existing systems and scheduling upgrades to increase productivity and performance. Inquisitive and practical individual proficient in software paired with strong familiarity of switching systems, fiber optics and cabling.

Read technical manuals, conferred with users and conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.

• Developed documentation describing system specifications and operating instructions.
• Developed training materials and procedures to train users in proper use of computer systems, hardware and software.
• Diagnosed and resolved end-user network or local printer problems, PC hardware problems and mainframe, e-mail, internet and LAN access problems.
• Monitored current reports of computer viruses to determine schedule for virus protection updates.
• Helped install local area network cabling systems and equipment such as network interface cards, hubs and switches.

EDUCATION

KENYATTA UNIVERSITY

Bachelor | BSc. Telecommunications and Information Technology.

BSc. Telecommunications Information Technology awaiting graduation at

KENYATTA UNIVERSITY.

Professional development completed in Cisco Certified Network Associate at Kenyatta University and passed with merits.

Professional development completed in Fiber Optic at Jomo Kenyatta University (JKUAT) and passed with merit.