Kevin Njihiah

Attention to Detail.

Customer Service Representative with over 2 years of experience in:

• Telephone customer service, including sales, tech support, and customer care.
• Handling email correspondents from customers and vendors.
• Familiar with major customer service software, conflict resolution, and possess a positive attitude.
• Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services

Bachelors Business Administration